Sustainable tourism project (2006-2009).
Description:
This project focused on delivering specialised training in various areas of tourism operation, covering everything from customer service to tourism operations, ethics, and certification. I collaborated closely with diverse tourism organisations, including National Natural Parks, Emsolmec, Ecoturt, and the Asociación de Posadas, with the aim of strengthening their capabilities and improving the quality of the services they offered. This work required a deep understanding of the tourism sector and the ability to design and deliver training tailored to the specific needs of each organisation.
Impact:
The implementation of this project generated a significant positive impact on improving the quality of tourism services offered by the Ecotourism Lodges of the Sierra Nevada de Santa Marta. A notable strengthening of the capabilities of tourism professionals was achieved, which in turn contributed to the development and growth of the tourism sector in the region.
Description:
This project focused on delivering specialised training in various areas of tourism operation, covering everything from customer service to tourism operations, ethics, and certification. I collaborated closely with diverse tourism organisations, including National Natural Parks, Emsolmec, Ecoturt, and the Asociación de Posadas, with the aim of strengthening their capabilities and improving the quality of the services they offered. This work required a deep understanding of the tourism sector and the ability to design and deliver training tailored to the specific needs of each organisation.
Impact:
The implementation of this project generated a significant positive impact on improving the quality of tourism services offered by the Ecotourism Lodges of the Sierra Nevada de Santa Marta. A notable strengthening of the capabilities of tourism professionals was achieved, which in turn contributed to the development and growth of the tourism sector in the region.